FAQ
What is an ultrasonic diffuser?
When we're out in nature, walking through the woods or next to a waterfall, we tend to feel relaxed and at ease. Diffusers bring that same refreshing feeling into your home by gently infusing the air you breathe with plant extracts. They are a simple way to get the mind calm and enjoy the natural aromas of essential oils with a cool mist.
What makes the ZenSense EVO "Smart"?
It has voice recognition capabilities and can be controlled with your phone, tablet or smart app enabled device, what more can we say?
Does it come with voice recognition built into the unit?
The EVO must be connected to either a Google Home or Amazon Alexa device to enable the voice recognition capabilities of the diffuser.
How can I control the diffuser with my phone or tablet?
All you need to do is download the "Smart Life" app available on the App Store and Google Play Store for either your iPhone or Android smart device. Once the app is open, choose "Add Device" then select "Small Home Appliances" and "Diffuser". Follow the on-screen instructions to complete the set up.
What are the benefits of diffusing?
De-Stress: The natural aromas help your mind relax with Zen-like mental clarity after (or even during) a long day much like a stroll through the park would.
Natural Air Freshener: Fill your home with a running stream of refreshing scents completely free of chemical products and put those aerosol sprays to the side.
Essential Oil Healing: The essential oils used with your diffuser are 100% pure plant extracts traditionally used as medicine, each scent hosting its own unique healing properties.
Reduce Irritants: Diffusers release negative ions into the air to reduce dust, allergens and other airborne irritants to bring the same refreshing feeling as being next to a waterfall.
Eye-Catching Decor: With its marvelous spectacle of flowing mist, you can be sure to raise some eyebrows and impress your guests with your new living room set piece.
How does it work?
Inside of each unit, there is a tiny ceramic disc that vibrates at a high frequency to generate a cool, odourless water vapour, kinda like the mist you get beside a waterfall. Add some essential oils into the mix and this vibration disperses a fine mist infused with the oils' natural soothing aromas. Take a deep breath and let go of stress and anxiety.
Why should I use one?
If you're looking for a safer, natural way to freshen up your home or office look no further. Not to mention also enriching the air with the relaxing, healing effects of nature to boost calm, improve sleep, enhance energy and focus, there's an essential oil remedy for all of your daily needs.
OK, how exactly does it help me relax?
The essential oils used with your diffuser are 100% pure plant extracts with distinct scents that remind us of being outdoors in nature, a natural mind relaxant. When you breathe them in, the organic aromas are picked up by your sense of smell where they carry signals to the limbic system, or the “emotional centre of the brain”. Here your brain links sense perceptions with the feeling of calmness associated with that sense (i.e. a certain smell) and releases neurotransmitters that make you experience that feeling. It's proven science, what can we say?
When should I use it?
Anytime really. We suggest using your diffuser on your nightstand while you sleep or at your desk while you work during the day. Give it a shot in your living room to let everyone in your home experience it or in the bedroom for a nice meditation session.
Does it light up?
Yes it sure does. You can set the unit to cycle through all colours, gradually fading from one colour to the other or lock to a single colour to set the mood right. If you're not a fan of lights or simply need to get some rest, you may always run the unit with the lights off.
What sort of timer settings does it have?
The unit has 4 timer settings: 1 hour, 3 hours, interval (on for 15 seconds, off for 15 seconds until it runs out of water), and On which runs continuously until the tank is dry. Auto shut off prevents the unit from running once the tank is empty!
I got mine and there isn’t enough mist coming out, how do I make it thicker?
Filling the diffuser up too much (e.g. past the Max fill line) reduces the free space inside the unit where the clouds build momentum and may cause the mist to come out a little thinner at first. Be sure to not fill the unit all the way to the brim and to also let it run for 20-30 minutes so that it has a chance to warm up.
What is the warranty?
We have an incredible 365 day satisfaction guarantee if for any reason you are not satisfied with your unit within the first year of receiving it. After that, we have a 5 year manufacturer warranty that covers all defects and technical malfunctions, so we got your back on this one!