FAQ

When we're out in nature, walking through the woods or next to a waterfall, we tend to feel relaxed and at ease. Diffusers bring that same refreshing feeling into your home by gently infusing the air you breathe with plant extracts. They are a simple way to get the mind calm and enjoy the natural aromas of essential oils with a cool mist.

De-Stress: The natural aromas help your mind relax with Zen-like mental clarity after (or even during) a long day much like a stroll through the park would.
Natural Air Freshener: Fill your home with a running stream of refreshing scents completely free of chemical products and put those aerosol sprays to the side.
Essential Oil Healing: The essential oils used with your diffuser are 100% pure plant extracts traditionally used as medicine, each scent hosting its own unique healing properties.
Reduce Irritants: Diffusers release negative ions into the air to reduce dust, allergens and other airborne irritants to bring the same refreshing feeling as being next to a waterfall.
Eye-Catching Decor: With its marvelous spectacle of flowing mist, you can be sure to raise some eyebrows and impress your guests with your new living room set piece.

Inside of each unit, there is a tiny ceramic disc that vibrates at a high frequency to generate a cool, odourless water vapour, kinda like the mist you get beside a waterfall. Add some essential oils into the mix and this vibration disperses a fine mist infused with the oils' natural soothing aromas. Take a deep breath and let go of stress and anxiety.

If you're looking for a safer, natural way to freshen up your home or office look no further. Not to mention also enriching the air with the relaxing, healing effects of nature to boost calm, improve sleep, enhance energy and focus, there's an essential oil remedy for all of your daily needs.

The essential oils used with your diffuser are 100% pure plant extracts with distinct scents that remind us of being outdoors in nature, a natural mind relaxant. When you breathe them in, the organic aromas are picked up by your sense of smell where they carry signals to the limbic system, or the “emotional centre of the brain”. Here your brain links sense perceptions with the feeling of calmness associated with that sense (i.e. a certain smell) and releases neurotransmitters that make you experience that feeling. It's proven science, what can we say?

Anytime really. We suggest using your diffuser on your nightstand while you sleep or at your desk while you work during the day. Give it a shot in your living room to let everyone in your home experience it or in the bedroom for a nice meditation session.

Yes it sure does. You can set the unit to cycle through all colours, gradually fading from one colour to the other or lock to a single colour to set the mood right. If you're not a fan of lights or simply need to get some rest, you may always run the unit with the lights off.

The unit has 4 timer settings: 1 hour, 3 hours, interval (on for 15 seconds, off for 15 seconds until it runs out of water), and On which runs continuously until the tank is dry. Auto shut off prevents the unit from running once the tank is empty!

If the unit is left on high mode for longer periods of time, the vapour clouds may condense into water on the surrounding area - we call this the "diffuser dew"! We have 3 ways you can avoid this dew:
1. If you're running it for extended periods of time, choose a lower mist setting so that the vapour doesn't pour down the sides as much.
2. If you would like to leave it on the high setting, please use the included removable mist cover to narrow the mist into a straight line stream.
3. If you love cloud mode on the high setting too much, set your unit to the INT timer mode so that it periodically turns on and off to avoid dew formation!

Filling the diffuser up too much (e.g. past the Max fill line) reduces the free space inside the unit where the clouds build momentum and may cause the mist to come out a little thinner at first. Be sure to not fill the unit all the way to the brim and to also let it run for 20-30 minutes so that it has a chance to warm up.

We have an incredible 365 day satisfaction guarantee if for any reason you are not satisfied with your unit within the first year of receiving it. After that, we have a 5 year manufacturer warranty that covers all defects and technical malfunctions, so we got your back on this one!